“Jo guided our family through one of the most stressful times of our lives” When my mother’s health declined and my father could no longer look provide the care she needed, we faced the daunting task of finding residential aged care for both of them. We wanted them to stay together, but their different care needs made this complicated. Jo found us a home that suited them both perfectly and managed the entire process from beginning to end with compassion, patience, and professionalism. What made Jo truly exceptional was how she brought our whole family together – despite my sister living interstate and my brother overseas, Jo coordinated calls, so no one was ever left out of the decision making. Her knowledge, expertise, and understanding made what could have been an overwhelming process feel seamless. My parents have settled in well, which is a huge relief for us all. I wouldn’t hesitate to recommend Jo to anyone navigating the aged care journey.

“I couldn’t have done this without you” My mother was still bright and engaged but her physical decline meant she could no longe live safely on her own – something she herself acknowledged. Finding the right aged care home felt overwhelming, especially because I wanted to honour her independence and involve her in every decision. Jo made this possible. She included Mum in every consultation, respecting her voice and preferences throughout the process. Jo found her a home that truly suited her needs – a room with a garden view in a familiar suburb, where Mum could walk the grounds daily and most importantly where her artwork could be displayed on the walls. Seeing my mother settled in a place that feels like home surrounded by her paintings and with access to the garden she loves, has been such a relief Jo’s guidance made what seemed impossible feel manageable. I genuinely couldn’t have done this without her.

“Jo helped us stay together at home with the support we needed” My wife’s physical health has been declining, but my wife and I were determined to stay in our own home together for a long as possible. While I am still well and socially active, I’ll admit the reality of caring for her on my own was taking its toll. Jo understood exactly what we needed. She guided us through the assessment process to secure a higher-level home care package than what we had initially been awarded, then took the time to truly understand our situation, our routines and what mattered most to us. She matched us with a provider whose carers genuinely understood our interests and needs. Having the right support in place has made all the difference. My wife is able to stay home safely and with dignity and I have the relief I needed to continue to be her husband and not just her carer. Jo’s expertise and care gave us both peace of mind during a difficult time.

"When my 90-year-old father could no longer manage at home, our family knew we needed to find an aged care facility, but we had no idea where to start. Through our financial planner, we were referred to Cavida Care and Jo Newman, and I'm so grateful we were. What we thought might take months happened in just a couple of days. During our very first phone conversation, Jo used her extensive industry knowledge and connections to identify a suitable facility near where Dad lived. She really knows her stuff - her expertise and insight into the aged care sector made all the difference. Jo arranged everything - facility visits, meetings with staff, and discussions with managers - taking the stress and confusion out of what could have been an overwhelming process. Her personal approach and genuine care about finding the right solution for Dad meant so much to us during a difficult time. If you're facing a similar situation and don't know where to begin, I can't recommend Jo and Cavida Care highly enough. They turned what we feared would be a lengthy, stressful search into a smooth, reassuring experience."