Our Services - Giving You Confidence and Control Over the Future

Personalised Compass Report

Your future care readiness plan.

Future Care Navigation Service

Securing the right care for your needs

Bespoke Consulting Service

Tailored compassionate expertice

Personalised Compass Report

Our Planning Ahead Service helps individuals and families confidently prepare for future care needs long before a crisis arises. Through guided conversations and clear documentation, we help you explore your options, plan proactively, and give your family clarity and peace of mind.

At the heart of this service is the Personalised Compass Report – your tailored Future Care Readiness Plan that brings together every element of proactive care planning.

In the Personalised Compass Report you will receive:

Comprehensive Overview

A clear statement of your current situation, wellbeing goals, and future care objectives - all summarised in one cohesive plan.

Family Dynamics and Planning Discussion

A guided conversation exploring family relationships, decision-makers, and potential challenges to ensure harmony and clarity during future care transitions.

Personal Life Document Tool

A structured record of vital personal and family information - including estate planning documents, powers of attorney, insurance policies, professional contacts, and more.

Support Service Directory

A detailed list of services and providers that can support your care needs, complete with indicative costs and contact details.

Traffic Light Readiness System

We establish clear trigger points across 3 zones - Green (Stable), Amber (Changing Needs), and Red (Urgent Support) - so you know when to increase care or explore new support options.

Home Safety Guide

A practical in-home safety checklist to assess your living environment, identifying changes needed to support continued independence or to prepare for in-home care.

Care Support Preparation

Step-by-step guidance to help you prepare for your government care support assessment, including practical advocacy advice.

Government Support Care Guide

A concise, one-page reference to help families navigate the government care support system.

How it works

Our Six-Step Future Care Process

1

Initial Consultation

Your journey begins with a compassionate consultation with one of our experienced care consultants.

During this initial consultation, we take the time to listen to your story, understand your concerns, and learn about you or your loved one’s current situation.

We’ll discuss care needs, preferences, and any specific challenges you’re facing.

2

Comprehensive Assessment

We conduct a thorough assessment of your care needs to identify the most appropriate level and type of care required.

We’ll explore important factors such as medical needs, mobility considerations, personal preferences, cultural or religious requirements, and lifestyle priorities.

Together, we’ll discuss location preferences, budget considerations, and any specific amenities or services that matter most to you.

3

COMPREHENSIVE CARE SUMMARY & REFERRAL REPORT

The referral documentation includes the care support plan, and any other required documentation to streamline the referral and placement process.

We ensure all information is accurate, complete, and presented in a way that gives the care providers a full understanding of you or your loved one’s needs and preferences, saving you time and stress while maximising chances for the right placement.

4

IDENTIFYING SUITABLE CARE PROVIDERS

Drawing on our extensive network and industry knowledge, we identify care providers that align with your requirements, care needs, location, budget, and personal preferences we’ve discussed.

We’ll provide you with detailed information about each option, including services offered, residential care home features or in-home care support, availability, and costs. You’ll receive honest insights about each provider, helping you make a well-informed comparison and decision.

5

CARE CONNECTION

Once you’ve identified your preferred options, we guide you through the process from start to finish.

We’ll coordinate home care provider meetings and residential care tours, attend appointments with you if desired, evaluate each option against your identified objectives, help you understand eligibility and admission requirements, and assist with completing paperwork.

We liaise directly with providers on your behalf, answering their questions and advocating for your specific needs.

6

AFTER-CARE SUPPORT

Our support doesn’t end there.

As you begin your next chapter, we stay connected to ensure everything feels right and that you and your family feel fully supported every step of the way.

Bespoke Consulting Service

Tailoring Support for Any Situation

If our standard services don’t quite match your needs, we also offer flexible hourly consulting that can be tailored to your specific situation.

Our bespoke consulting hours may for example help with:

General aged care guidance

Answering questions and providing clarity on any aged care matter. This may include information on eligibility, assessments, funding, realistic support choices, and explaining different in-home, retirement living, and residential care options in plain language so you can make confident decisions.

Hospital Discharge Support

Coordinating care and services for a safe transition home. We work with hospital teams, family members, and community providers to ensure equipment, services, and supports are in place before discharge. Practical follow-up plans also reduce the risk of readmission.

Custom Assistance

Any other aged care-related support you need. We can help you prepare important documents, organise information, coordinate services, facilitate family meetings, clarify roles and responsibilities, or provide a neutral sounding board during complex decisions.

Specialised Provider Research

Finding allied health professionals, therapy services, or rehabilitation providers. With our knowledge of aged care, we can help you shortlist appropriate providers that match your location, preferences, cultural needs, and budget.

Palliative Care Planning

Exploring options and connecting you with compassionate care providers. We can identify specialist palliative care teams, coordinate services, and ensure everyone involved understands the care plan and wishes while supporting both the individual and their family members

Let us help

Your next step towards clarity starts here. Contact Cavida Care for independent advice and hands-on support to plan and manage your future care with confidence.